Sales and Delivery Terms

Applicable as of February 2025.
1. Quotes
Quotes without a specified acceptance deadline are valid for 14 days from the date of issuance. All prices in quotes and order confirmations are exclusive of VAT, customs clearance in Denmark, environmental fees, and excise duties. In the event of currency fluctuations, we reserve the right to adjust prices without prior notice.
2. Order Confirmation
Only orders confirmed in writing by ScandiSales are binding, and only under the terms specified in the order confirmation.
3. Cancellation of Orders
If the buyer requests cancellation of a submitted order, ScandiSales reserves the right to invoice all costs incurred up to that point. ScandiSales may also cancel a confirmed order if the buyer has outstanding financial obligations.
4. Delivery Terms
Delivery times are estimated and non-binding. Delays do not entitle the buyer to compensation, except in cases of substantial delay, where cancellation may be permitted.
Deliveries are made ex works unless otherwise agreed. The buyer assumes all risk and cost from the point of dispatch, even if ScandiSales covers transport costs.
The buyer is responsible for arranging transport insurance. Delivery times are subject to force majeure, including strikes, lockouts, supplier delays, and other unforeseen events.
5. Shipping
Unless otherwise agreed in writing, ScandiSales will determine the shipping method. Shipping costs are borne by the customer.
6. Other Costs
Pallets used for delivery will be charged at DKK 100 each. An environmental fee of DKK 107 will be added to all invoices. These fees are subject to change without prior notice.
7. Invoicing and Payment
Payment terms are 14 days net unless otherwise agreed in writing. Late payments incur 1.5% interest per commenced month and a reminder fee.
ScandiSales reserves the right to adjust the interest rate in line with market changes. Payments are applied first to interest and fees.
Orders under DKK 3,500 are subject to a processing fee of DKK 350. All prices exclude environmental tariffs.
Custom quotes will be provided for specially adapted products.
8. Claims
The buyer must inspect goods upon receipt. Claims must be submitted in writing within 8 days, including item number, order number, production date, quantity, and reason.
Goods must be acclimatized before use. Claimed goods must be returned in original condition. Claims do not entitle the buyer to withhold payment.
ScandiSales’ liability is limited to the value of the goods. We are not liable for indirect losses, including operational or consequential damages.
All claimed goods must remain accessible at the delivery address. Claims will be processed within 14 days.
9. Returns
Custom-made or externally sourced products, as well as cut-to-size stock items, are non-returnable.
Stock items may only be returned with prior agreement and will be credited at 75% of the invoiced value.
Returns without prior agreement will not be accepted and are at the buyer’s expense.
10. Ownership
Ownership of goods remains with ScandiSales until full payment, including interest and fees, is received.
Any tools or equipment provided by ScandiSales remain our property, even if invoiced separately.
11. Product Liability
ScandiSales is liable for personal injury or property damage only to the extent required by law.
We are not liable for operational losses, lost profits, or other indirect damages.
12. Disputes
Disputes shall first be resolved through negotiation. If unresolved, legal proceedings shall be conducted in Denmark under Danish law.
The above sales and delivery terms come into effect as of February 1, 2025, unless otherwise agreed between ScandiSales and the buyer.
ScandiSales A/S
Industriholmen 15A
DK-2650 Hvidovre
Denmark
CVR: DK20173300
Phone: +45 70 22 99 66
Website: www.scandi.dk
E-mail: ordre@scandi.dk
Bank: Spar Nord Bank
Swift: SPNODK22
DKK 9385-1110133037
DKK iban: DK4393 8511 1013 3037
EUR iban: DK2093 8511 1015 1396